Everything you might want to ask
The honest answers to the questions most clients want to ask before starting — from how we work to what happens after launch. If your question isn't here, we're only ever a message away.
Frequently asked questions
Grouped roughly by where they come up — from first contact through to life after launch.
Every project moves through four clear phases: discovery, where we learn your business and goals; design, where we shape the look and structure; build, where we develop and test the real thing; and launch, where we go live and hand over. You're involved and informed at every stage — no black boxes, no surprises.
A focused small-business site typically ships in 2–3 weeks, a larger marketing site in 5–8 weeks, and complex e-commerce or enterprise builds run to a bespoke timeline. The single biggest factor is turnaround on content and feedback — the faster those come back to us, the faster you launch.
Our projects start at ₹14,999 for the Tide tier and ₹34,999 for our most popular Current tier, with custom quotes for larger Deep Dive builds. Every project is priced with a fixed, written quote before we begin, so you always know the total up front. You can see the full breakdown on our pricing page.
We take a 50% deposit to secure your place in our schedule and begin work, with the balance due at launch. Larger projects are split into milestone payments across the engagement. We accept bank transfer and card, and every invoice is itemised so you can see exactly what you're paying for.
Every build includes custom design, a fully responsive front-end, on-page SEO fundamentals, accessibility best practices, performance tuning and a launch handover. Higher tiers add a content-editable CMS, advanced animations, custom integrations and extended support. Nothing essential is treated as an upsell.
Revision rounds are built into every tier — two on Tide, four on Current, and open collaboration on Deep Dive. We structure feedback into clear rounds so changes are considered and consolidated rather than endless. Our discovery work is designed so projects need fewer revisions than you might expect.
We build fast, standards-first sites and choose the stack to fit the job rather than forcing every project through one tool. That might mean a modern static build, a headless CMS like Sanity or Storyblok, or WordPress and Shopify where they're the right call. If you'd like to update content yourself, we'll set you up with a clean, friendly editing experience.
We'll recommend and set up fast, secure hosting suited to your site, and can manage it for you as part of a care plan — or hand everything over to your own account if you'd rather keep it in-house. Either way, you're never locked into us for hosting, and you always own the accounts.
Yes. Clean semantic markup, fast load times, sensible URL structure, metadata, sitemaps and mobile-friendliness are all baked into every build — the technical foundations search engines reward. For ongoing content strategy and link building, we offer dedicated SEO engagements that go deeper over time.
Websites are living things — they need updates, security patches and the occasional tweak. We offer monthly care plans that cover updates, backups, monitoring and a set allowance of small changes, so your site stays secure and current. If you'd prefer to maintain it yourself, we'll leave you with clear documentation.
You know your business best, so we love working from your words and assets where you have them. That said, we're not going to leave you staring at a blank page — we offer copywriting, art direction and licensed imagery as add-ons, and we'll guide you through exactly what's needed and when.
You do — completely. Once the final invoice is settled, all design files, code and assets created for your project transfer to you, along with the accounts they live in. There's no ransom, no proprietary lock-in and nothing held hostage. The work is yours to keep, move or extend however you like.
Send us a message through our contact page with a little about your project. We'll set up a short call to understand your goals, then send back a clear proposal and fixed quote — usually within two working days. If it's a fit, a deposit reserves your slot and we begin. That simple.
Still have questions on your mind?
If we didn't cover it here, ask us directly. We'll give you a straight, jargon-free answer — no sales script required.